$2,000 - 3,000 monthly
Number of Applicants
:000+
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Job Scope
· Respond to all incoming calls regarding the customers’ issues especially relating to termination requests and turn them into contract renewal.
· Answer all incoming calls promptly and effectively in an efficient and professional manner.
· Document all calls and actions taken into system ensuring that all updates and amendments are accurate.
· Follow through and take ownership on all queries from customer where possible.
· Work towards KPI set by Leader.
· Able to work unsupervised and maintain professionalism.
· Good incident knowledge in the market as a reference to overturn a termination request relating to security needs in homes and businesses.
· Take all practical steps to ensure your own health and safety at work, and the safety of others in the workplace.
Requirements
· 1-2 years’ relevant experience within a call centre working environment in banks / telcos preferred
· Min. Nitec in office administration
· Experience with Microsoft Office and able to demonstrate diligence and meticulous traits
· Possess customer centric qualities
· Good interpersonal & phone communication skills.
Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills
Please submit resumes to [email protected] with the following details in MS Word format:
- Position applying for
- Current remuneration
- Expected remuneration
- Notice period
John Goh Meng Chye
EA License No : 06C4642
EA Reg No : R1102621
We regret that only shortlisted candidates will be notified.
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OAKTREE CONSULTING
OAKTREE CONSULTING Oaktree is committed to providing quality and prompt services in the following areas Permanent, contract and temporary recruitment for both local and foreign talents. Event/Project Recruitment Recruitment Process Outsourcing Payroll Outsourcing Oaktree’s services cover ev...
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