Call Centre Support Officer (Redhill / Up to $3k / 6 Days work) - SS10

Position title : Call Centre Support Officer

Location: Redhill

Working Day: 6 days ; off day - 2 days 

Working Hour: Rotating shift (7am-3pm ; 3pm - 11pm ; 11pm - 7am)

***Will only involve midnight shift after joining half year or 1 year

Salary : Basic $2300 - $2500 + KPI performance bonus = Roughly gross $2800 - $3000

Job Scope

• To receive and make inbound & outbound calls from/ to customers.
• To perform job order taking/ entry, related to vehicle breakdown.
• To accurately capture and submit job order via GPS/CAD system.
• To assign jobs and monitor job status.
• To liaise with contractor when there is a need to utilize their services.
• To handle all calls in a professional and courteous manner.
• To attend to customers' complaints and escalate complaints to supervisor, if necessary.
• To perform credit card sale transaction when required.
• To undertake adhoc tasks as and when assigned.

Requirement

• Minimum ‘N’ Level and above.
• Preferably with 1 to 2 years working experience in Customer Service.
• Able to work on rotating shifts, including weekends and public holidays.

Interested applicants can also send your resume to WA:+65 83472904 (Mr Samuel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

Samuel Siaw

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Reg No: R2412474