Care Coordinator Executive

Responsibilities:

• Ensure timely and appropriate resolution of enquiries and requests received through the Patient Liaison Centre (PLC).
• Coordinate with external parties and internal departments to facilitate safe and appropriate referrals of patients to NUH for outpatient appointments in accordance with hospital protocols and procedures.
• Provide administrative and operational support for the daily functions of the Patient Liaison Centre.
• Maintain accurate records and ensure proper documentation of patient referrals, enquiries, and follow-up actions.
• Supportservice excellence initiatives and ensure a positive patient experience through professional communication and coordination.
• Carryout any other duties or responsibilities assigned by the supervisor.

Requirements:

• Diploma in any discipline with minimum 1 year of relevant working experience in healthcare, customer service, or administrative support
• Meticulous with good organisational and coordination abilities
• Proficient in Microsoft Office applications and comfortable using digital systems and technology

** This Singapore-based position is opened to Singaporeans only.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd   |   EA Licence:11C3793   |   Nurul Amirah |   Registration No: R22108940