Casualty Underwriting Assistant

Starr Insurance is a leading insurance and investment organization, providing commercial property and casualty insurance, including travel and accident coverage, to almost every imaginable business and industry in virtually every part of the world.

Cornelius Vander Starr established his first insurance company in Shanghai, China in 1919. Today, we are one of the world’s fastest growing insurance organizations, capable of writing in 128 countries on 6 continents.

GENERAL SUMMARY

We are looking for an Underwriting Assistant in Casualty team to support and collaborate closely with underwriters in Singapore and Australia.

DUTIES AND RESPONSIBILITIES

• Administration of assigned accounts throughout the lifecycle.
• Collecting account and insured information for risk analysis by communicating directly with Brokers on behalf of the Underwriters.
• Liaising with Underwriters, Brokers on behalf of the Operations & Systems Unit as needed to communicate account status and complete outstanding subjectivities.
• Liaising with Underwriters to confirm policy issuance instructions for proprietary policies, endorsements, forms, notices, etc. and effectively communicate to the Operations & Systems Unit.
• Performing pre-analysis support for new submissions, renewals, endorsements, and other incoming documents based upon predefined underwriting rules and/or guidelines.
• Ensuring completeness of contents of underwriting package prior to handover to the Underwriter for risk analysis/risk selection process.
• Analyzing the needs of the client and translating appropriately into the final specifications that serves as a basis for the policy.
• Effectively dealing with accounts having a variety of intricate parts to ensure policies are complete and all aspects of the broker communication is seamless.
• Completing quality control on the rating output to ensure accuracy of work (e.g. exposure bases, limits, coverage extensions, modifications, etc.).
• Rating premium changes for premium bearing midterm change requests.
• Maintaining an electronic file for accounts as required for regulatory and internal audit sake.
• Ensuring timely, accurate completion of all assigned tasks.
• Accurately compiling supporting account detail in electronic format using PDF conversion tools.
• Generating Broker correspondence in electronic format (i.e., e-mail, eFax) related to transaction processing and informational follow up requests using free-form letters, predefined or approved templates.
• Collaborating and corresponding verbally and in writing with Operations & Systems Unit team members and others in Finance Units as needed to perform tasks.
• Any other tasks as assigned by direct manager

EXPERIENCE & QUALIFICATIONS

• Minimum 2 years of insurance/administrative experience
• Strong analytical and organizational skills; must have the ability to interpret and execute underwriting instructions accurately; be detail oriented with good follow-through skills.
• Strong interpersonal skills and ability to establish and maintain effective working relations with internal and external colleagues.
• Client service experience and focus.
• Excellent written and oral communication skills are essential.
• Rating and entry expertise in Casualty preferred.
• Working knowledge of PCs and software applications (especially Microsoft Excel).