Centre Executives

The Centre Executive is expected to provide consistent, pleasant, and smooth member experiences right from office reception. Such hospitality defines the first impression of the corporate branding of the coworking community as the member or visitor arrives into our community. The Centre Executive should endeavour to serve the members and visitors with enthusiasm and politeness so as to give the most welcoming and warm feeling to them.
Primary Job Responsibilities:
• Plan and coordinate day-to-day operational and administrative procedures and systems and devise ways to streamline processes to enhance service standards to members
• Manage and assess the performance of operations staff and provide coaching and guidance to ensure high service standards and efficiency
• Ensure the smooth and accurate flow of information within the team to facilitate business operations within the centre and/or other centres (if required)
• Manage schedules and deadlines assigned by the Management
• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
• Monitor costs and expenses to assist in budget preparation
• Oversee facilities services, maintenance activities and vendors/ contractors, if required
• Organise and supervise other office essential and centre activities (recycling efforts, renovations, event planning etc.)
• Ensure operations are in line with Company policies and regulations
• Keep abreast with all organisational changes and business developments