Clerk, Administration

Job Summary:

The Clerk, Administration, is responsible for providing administrative and clerical support to ensure the smooth day-to-day operation of the office. The role supports office administration, visitor management, travel arrangements, pantry and office supplies management, document processing, and general administrative activities.

The incumbent will assist the Facilities Manager in coordinating administrative and facility-related activities and provide support to employees, visitors, and external vendors as required.

Essential Duties and Responsibilities:

Include the following. Other duties may be assigned.

Office Administration

• Provide general administrative and clerical support for daily office operations.
• Maintain filing systems, records, and administrative documents.
• Assist in preparing letters, forms, reports, and other documentation.
• Handle incoming and outgoing mail, courier services, and deliveries.
• Support meeting room booking and meeting arrangements.
• Maintain and update administrative records when required.

Visitor Management

·       Welcome and assist visitors, customers, and vendors.

·       Coordinate visitor registration and sign-in procedures.

·       Issue visitor badges and notify employees of visitor arrivals.

·       Ensure visitor records are properly maintained.

Travel Coordination

·       Assist employees with flight bookings, hotel reservations, and transportation arrangements.

·       Coordinate travel schedules and maintain travel records.

·       Support travel-related administrative documentation as required.

Pantry & Office Supplies

·      Monitor pantry supplies and arrange replenishment when required.

·      Ensure pantry and common areas are clean, organized, and adequately stocked.

·      Monitor office stationery inventory and distribute supplies to employees.

·      Raise requests for replenishment of office and pantry supplies.

Purchase Requisition Support

·      Raise Purchase Requisitions (PDs) for office supplies, pantry items, travel bookings, and other approved purchases.

·      Track purchase requests and follow up on approvals when required.

·      Coordinate with vendors and internal stakeholders on delivery arrangements.

Facility Support

·      Assist the Facilities Manager in coordinating office maintenance and repair requests.

·      Follow up with vendors, contractors, and service providers on scheduled work.

·      Report facility-related issues and service requirements to the Facilities Manager.

·      Support office moves, workstation setup, and administrative logistics when required.

Employee & Office Support

·      Assist employees with general administrative enquiries.

·      Support company activities, meetings, and employee events as required.

·      Coordinate distribution of office communications and notices.

·      Provide administrative support for new employee onboarding logistics such as locker assignment, employee badge, access cards, and workstation readiness.

Other Responsibilities

·       Support continuous improvement of administrative processes.

·       Provide backup support for other administrative duties when required.

·       Perform other duties assigned by the Facilities Manager or Management.

Authority:

• Coordinate with approved vendors and service providers on routine administrative matters.
• Escalate operational or facility issues to the Facilities Manager.
• Recommend improvements to administrative processes and office efficiency.

Education/Experience and Qualifications:

• Minimum GCE 'N' Level, GCE 'O' Level, NITEC, Higher NITEC, or equivalent qualification.
• 1-2 years of administrative experience preferred.
• Fresh graduates or candidates with relevant administrative internship experience may be considered.
• Basic knowledge of Microsoft Office applications, including Outlook, Word, and Excel.
• Good organizational and administrative skills.
• Good communication and interpersonal skills.
• Able to work independently and follow established procedures.
• Positive attitude, willingness to learn, and service-oriented mindset.
• Able to handle multiple tasks and priorities in a timely manner.