CLIENT ACCOUNT SERVICE EXECUTIVE

Job Responsibilities:

- Create job posting on different social media platforms

- Identify and pursue potential members or clients through various sales channels, such as cold calling, networking, referrals and job fairs

- Guide the new members on the registration process in the platform system, job requirements as per client request, payment and benefits

- Job matching of candidates based on the staffing needs and work schedule for clients with our own automated system

- Interviewing and assessing prospective applicants about the responsibilities, groom standards, salary and benefits of the job

- Develop and nurture strong relationships with existing and prospective clients to understand their needs, preferences, and pain points

- Manpower & Deployment: Plan rosters, deploy security officers across various sites, and manage urgent shift replacements to prevent site shortfalls.

- Compliance & Auditing: Enforce local licensing conditions, codes of conduct, and statutory requirements (e.g., PLRD licensing in Singapore).

- Team Leadership: Supervise, train, and mentor security officers. Conduct on-the-job training (OJT), performance evaluations, and disciplinary actions.

Job Requirements:

- Excellent interpersonal and communication skills

- Achieving and maintaining targets

- Strong sense of responsibility

- Able to work in a fast-paced environment

- Candidates with prior experiences in manpower outsourcing will be advantageous

- Strong problem-solving skills

- IT proficiency (for rostering and security systems)

Experience:

- Typically 2-5 years of experience in security management or industry