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Customer Relations: Greet clients and pets warmly upon arrival; manage check-in and check-out processes.
Booking Management: Handle all incoming calls, emails, and messages to schedule grooming appointments efficiently using our booking software.
Client Consultation: Educate clients on our various grooming services, packages, and retail products to help them choose the best options for their pets.
Conflict Resolution: Professionally handle client concerns or scheduling changes with empathy and a solution-oriented mindset.
Shop Maintenance: Ensure the reception and retail areas are clean, organized, and welcoming at all times.
Administrative Support: Process payments, maintain accurate client records, and coordinate with the grooming team to ensure a smooth daily flow.
PAWSITIVE IMAGE LLP
PAWSITIVE IMAGE LLP, a new grooming destination to pamper your pets. We believe in creating a positive image for lovable pals. Pet grooming with love, one dog at a time.
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