Clinic Assistant

Billing & Claims

- Responsible for front-desk duties such as, appointments, billing and payment collection, handling enquiries (Phone/ walk in)

- Prepare case note and other required forms

- Responsible for timeliness in processing patient bill and insurance claim (eg, Medisave/ insurance claims)

- Liaise with patients / payers for outstanding bills

- Checking for bill accuracies and reviewing completeness of patient documents for medical claims.

- Assist to prepare and dispense medication

- Top up medication and assist in stock taking as required.

- Provide administrative support to the department

- Any other duties as required

Requirements

- Minimum GCE ‘O’ Level

- Experience in a healthcare setting would be advantageous.

- Excellent interpersonal and communication skills.

- Strong customer-service mindset with a focus on patient satisfaction.

- Ability to multitask and work efficiently in a fast-paced environment.

- Proficiency in medical billing software and basic computer skills.

- Passionate in learning and sharing knowledge, skills, insights, experience and best practices.

- Discipline in building effective work system/ flow and prosses high personal integrity.