Clinic Assistant (Paediatric Clinic. 5.5days per week)

Join Our New Paediatric Allergy Specialist Clinic

We are a newly established paediatric allergy specialist clinic dedicated to providing evidence-based, compassionate care for infants, children and adolescents with allergic conditions. We are looking for a caring, enthusiastic and motivated Clinic Assistant to join our founding team to be the welcoming face of our clinic. You will handle frontline patient services, manage administrative tasks, and support the clinical team in creating a seamless, comforting experience for every patient who walks through our doors.

Key Responsibilities

Perform frontline duties including managing registration, scheduling appointments, and handling phone or email inquiries and coordination of patient flow.

Handle point-of-sale (POS) duties, including billing, processing payments (cash, NETS, credit card), and managing daily cash balancing.

Assist patients with insurance claims, CHAS, MediSave, or other relevant healthcare subsidies.

Maintain the cleanliness, tidiness, and overall professional presentation of the reception and waiting areas.

Support clinical administrative tasks and file management as needed.

Prepare patients for consultation, examinations, and procedures; perform chaperone duties where required

Chaperone doctor, prepare patients for examination as needed

Handle patient interactions with care and discretion, ensuring privacy and service standards are maintained

Oversee inventory management, including ordering of medicines and clinic supplies, and maintaining adequate stock levels

Assist with medication dispensing in accordance with clinical guidelines, policies, and procedures

Maintain cleanliness and readiness of consultation and treatment rooms

Ensure compliance with healthcare regulations, accreditation requirements, and internal protocols

Undertake additional duties and assignments as directed by Management

Job Requirements

GCE 'N' Level, 'O' Level, Nitec, or equivalent.

Relevant experience in a clinic or healthcare setting preferred

Able to handle patient matters with discretion and maintain confidentiality

Proficient in basic computer applications and clinic management systems

Able to manage multiple tasks in a structured and organised manner

Clear communication skills and ability to engage patients in a composed manner

Able to work in a fast-paced clinic environment, keen learner