Course Coordinator

This position of Course Coordinator reports to the executive director and interface with company's managers/directors in the development of the online training programmes. You are to be involved in the execution of marketing campaigns and handle marketing/training related administrative work.

Key Responsibilities

1. Marketing and Promotion:

• Develop and implement comprehensive marketing strategies to promote training programs.
• Utilize various online platforms (social media, email campaigns, SEO, PPC) and offline channels (events, print media) to reach target audiences.
• Create compelling content for marketing materials, including brochures, flyers, newsletters, and online advertisements.
• Manage and update the company's website and social media profiles to ensure content is current and engaging.

2. Sales Support:

• Engage with potential clients to provide detailed information about training programs and respond to inquiries.
• Assist in the creation of proposals and presentations for prospective clients.
• Coordinate and manage promotional events, workshops, and webinars to attract new clients.

3. Administrative Support:

• Assist in the organization and logistics of training courses, including scheduling, venue arrangements, and material preparation.
• Maintain and update the customer relationship management (CRM) system with accurate client information and interactions.
• Handle registration processes, confirmation emails, and any necessary follow-up communications.

4. Post-Sales Activities:

• Conduct follow-up with clients post-training to gather feedback and measure satisfaction.
• Manage and process funding claims related to completed training programs, ensuring all necessary documentation is submitted accurately and timely.
• Provide after-sales support and maintain long-term relationships with clients.

5. Analytics and Reporting:

• Track and analyze the effectiveness of marketing campaigns and adjust strategies as needed.
• Prepare regular reports on marketing activities, sales performance, and client feedback

Additional Information

Qualification: Diploma Holder

Salary range: $2600 - $3000

Variable Incentive: Variable Incentive according to performance