Crewing Assistant

Company Overview

Global Marine is a leading provider of submarine cable installation and maintenance services. Operating one of the world’s largest fleets of cable ships and subsea vehicles, we serve telecoms, oil & gas, offshore renewables, and power markets with exceptional service.

Job Summary

Support effective and compliant crewing operations by assisting with daily manning activities, crew administration, and coordination across assigned vessels or projects under guidance.

Responsibilities

• Provide administrative and operational support to ensure vessels and projects are staffed according to approved manning plans, SLAs, and crewing requests
• Coordinate crew movements, reliefs, and assignments to implement manpower plans effectively
• Liaise with third-party manning agents and suppliers to manage crewing requirements and follow up on documentation
• Maintain accurate and timely updates in the crew management system, including crew details, assignments, certificates, and travel information
• Support compliance with relevant legislation, company policies, and operating procedures related to crewing and payroll inputs
• Monitor crew availability, shortages, and over-supply, escalating issues to the Crewing Executive or Manager as needed
• Provide first-line support for seafarer enquiries, welfare matters, and routine issues, escalating complex matters appropriately
• Assist with coordinating crew travel, logistics, planning, and visa applications
• Prepare reports, trackers, and documentation related to crewing activities as required
• Perform additional administrative duties and assist Crewing Executives with ad-hoc tasks as assigned

Required competencies and certifications

• Experience in an administrative or support role, preferably in crewing, maritime, or logistics operations
• Ability to communicate effectively with internal teams, seafarers, and external suppliers
• Strong organizational skills with attention to detail and ability to manage multiple tasks simultaneously
• Proficiency in MS Office and willingness to learn crew management systems
• Ability to work collaboratively as part of a team and follow established processes and instructions

Preferred competencies and qualifications

• Exposure to maritime crewing operations and basic understanding of marine terminology
• Awareness of immigration, certification, and compliance requirements for seafarers
• Experience working with international stakeholders across different time zones
• Willingness to develop professionally within a crewing or fleet resourcing function