Customer Relations Executive

Main Duties and Key Responsibilities:

• Streamline all the commercial and administration of the marina (i.e berthing records, berthing agreements, application forms, waiting lists, financial records, invoices, petty cash, purchase orders, follow-up of berthing enquiries etc.)
• Prepare, with the accounts department, all financial and other relevant information for reports to the management and help the marina staff with secretarial assistance
• Help with the work schedules, staff attendance and holiday records and other HR-administration related data.
• Be the prime contact person for all the marina stakeholders and help them with all their enquires and information with speed and professionalism.
• Be in charge of the reception area and the general reception of our valued guests by welcoming them with a smile and a fresh drink
• Be in charge of answering phones and directing calls, taking reservations and checking in/out guests using our computerized reservations and billing system
• Assist in other duties assigned by the Marina Director

Job Requirements:

• Preferably a degree holder
• Able to work on weekends and public holidays
• Have nautical knowledge or have the will to acquire
• Have a positive and cheerful deposition and open to work attitude