Customer Service

Location: Central (Nearest MRT: Esplanade MRT)

Contract Period: 2 years (option to extend)

Working Hours:

• Monday to Saturdays: 8am to 5.30pm
• Service not required on gazetted public holidays

Job scope:

• Manage queue operations for smooth flow of visitors
• Deliver excellent customer experience by assisting with registration and handling enquiries
• Monitor the usage of self-service kiosks and provide basic technical troubleshooting support when required
• Assist in the verification of supporting documents in accordance with established procedures
• Perform administrative duties, including the setup and shutdown of self-service kiosks, and preparing reports

Job requirements:

• Minimum NITEC in any field
• Minimum 1 year of relevant working experience
• Proficient in Microsoft Office Suite

We regret only shortlisted candidates will be notified.

ML Consulting Pte Ltd EA License No: 91C2939

ML Consulting Pte Ltd EA Personnel: Angela Leong (R1106152)