Customer Service and Administration Executive

Job Title: Customer Service and Administration Executive

Company: Little Jars

Location: Singapore

Job Type: Full-time

Job Description:

Little Jars is seeking a dynamic and proactive individual to join our team as a Customer Service and Administration Executive. In this role, you will be responsible for providing exceptional customer service, managing sales orders, overseeing the delivery process, and handling administrative tasks efficiently.

Responsibilities:

• Handle all customer inquiries and sales orders promptly and professionally in a fast-paced environment where attention to detail and accuracy are paramount.
• Lead and oversee the end-to-end delivery process of orders, ensuring timely arrangements and no delays in delivery.
• Process and issue invoices and credit notes accurately and in a timely manner.
• Undertake additional administrative duties as necessary, including filing, data entry, and document preparation.
• Collaborate with team members to ensure smooth operations and customer satisfaction.
• Demonstrate strong problem-solving skills and the ability to think critically in challenging situations.
• Prioritize tasks effectively to meet tight deadlines without compromising quality.

Requirements:

• Minimum 1 year of experience in a fast-paced customer service environment, with a focus on providing exceptional service.
• Proficient verbal and written communication skills in English.
• Strong proficiency in MS Office, especially MS Excel.
• Ability to work both independently and collaboratively as part of a team.
• Strong organizational skills and attention to detail.
• Demonstrated ability to work under pressure and meet tight deadlines without compromising quality.
• Proven track record of successfully managing end-to-end delivery processes and ensuring on-time delivery.
• Genuine interest in growing with our company for the long term.
• Candidates must be able to provide references attesting to their commitment and reliability in previous positions.

If you are a motivated individual with a passion for providing excellent customer service and ensuring efficient administrative processes, and if you meet the requirements outlined above, we encourage you to apply for this exciting opportunity to join the Little Jars team.

How to Apply:

Please send your resume and a cover letter outlining your relevant experience and why you are interested in joining Little Jars via the mycareersfuture portal.

This position is for Singaporean citizens and Singapore Permanent Residents only.