Customer Service Executive

Salary & Growth

• Base salary: $2,000 per month
• Additional incentives based on performance
• Typical total monthly earnings: $2,200 – $3,000
• This position is open only to Singaporeans and PRs

Perfect for someone looking to grow into a management role while earning based on performance.

Work Schedule

• 5-day work week
• Retail hours (includes weekends)
• Fast-paced, structured environment

Your Role

You will work closely with the Centre Manager to run daily operations, support sales, and ensure smooth customer experience.

This is a hands-on role with real growth potential.

Sales & Customer Support

• Follow up on enquiries (WhatsApp, calls, walk-ins)
• Support trial bookings and student enrolments
• Assist in promoting lessons, instruments, and programmes
• Build relationships with parents and students

Operations & Administration

• Assist in scheduling lessons and managing student records
• Ensure attendance tracking and smooth daily operations
• Support billing, payments, and basic admin tasks
• Help maintain cleanliness, organisation, and presentation of the centre

Team & Centre Support

• Assist Centre Manager in executing daily tasks and targets
• Coordinate with teachers on schedules and updates

Who We’re Looking For

• Friendly, proactive, and willing to learn
• Strong communication skills (English required, bilingual a plus)
• Organised and able to handle multiple tasks
• Positive attitude with strong sense of responsibility
• Comfortable working weekends and retail hours
• Interest in music or education is a bonus

Benefits

• Incentive-based earnings (sales & performance)
• On-the-job training and development
• Staff discounts on instruments & accessories
• Supportive team environment
• Exposure to music education industry

About LVL Music Academy

LVL Music Academy is Singapore’s leading integrated music hub — combining a music school, instrument shop, and in-house repair workshop under one roof.

Why Join Us

If you are hardworking, eager to grow, and want to build a career in a fast-growing business — this role gives you both income upside and progression opportunity.

Apply Now

Send your resume and a CV (why you want to join LVL).