Customer Service Executive

Love People? Great at Organising? Ready to Be the Face of a School That Inspires?

Join our friendly and energetic team as a Customer Service Executive and be part of a place where kids grow, families connect, and martial arts builds confidence.

What You’ll Be Doing:

😊 Be the first friendly face our students and parents see

📞 Handle enquiries via front desk, phone, WhatsApp, and email

💬 Explain our programmes, fees, and policies clearly and confidently

🧾 Manage daily transactions, payments, and basic accounting records

🗂️ Support smooth day-to-day school operations and admin tasks

🤝 Work closely with instructors and teammates to deliver great service

What We’re Looking For:

✅ Positive, outgoing personality — you enjoy talking to people

✅ Strong interest in customer service and relationship-building

✅ Clear communicator with good spoken and written English

✅ Responsible, organised, and able to multitask

✅ Team player who can also work independently when needed

✅ Comfortable in a fast-paced environment

🎓 Diploma preferred (customer service a bonus, but any diploma holder welcome)

🌱 Fresh graduates encouraged to apply — training will be provided!

Work Commitment (Important):

⏰ 6-day work week

🌙 Must work weekday evenings

📅 Must be able to work shifts and BOTH weekends (Saturday & Sunday)

Why Join Us?

✨ Be part of a warm, supportive, and purpose-driven team

✨ Gain real-world customer service and operations experience

✨ Learn how a successful education & sports school runs

✨ Grow your confidence, communication, and people skills

✨ Make a difference in families’ lives every day

💰 Remuneration will be commensurate with experience and role designation