E-Commerce Assistant

E-Commerce Fulfillment

• Process and manage customer orders with accuracy and attention to detail
• Prepare items for dispatch, ensuring high standards of packaging and presentation
• Generate invoices and coordinate courier collection and deliveries

Product Listings & Inventory Management

• Create, update, and maintain accurate product listings across e-commerce platforms
• Monitor stock levels and ensure timely replenishment of inventory
• Maintain proper organisation and accurate inventory records

Administrative & Customer Support

• Assist with inventory checks, stock counts, and reconciliation exercises
• Provide general administrative support for online operations and customer service functions
• Respond to customer enquiries via online platforms, including website chat, e-commerce portals, WhatsApp, and social media channels

Requirements

• Strong attention to detail and high level of accuracy
• Well-organised, with good time management and coordination skills
• Self-motivated and able to work independently with minimal supervision
• Comfortable working in a fast-paced, hands-on operational environment