Job Description - Events Administrator

Events Administrator

Mandarin Oriental, Singapore is looking for anEvents Administrator to join our Events Management team.

Are you a master of craft? Do you thrive in a team that succeedstogether, demonstrating integrity and respect while acting responsibly? Do youembrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some ofthe most luxurious hotels, resorts and residences located in prime destinationsaround the world, with a strong development pipeline. Increasingly recognisedfor creating some of the world’s most sought-after properties, the Groupprovides legendary service inspired by Asian heritage whilst representing thevery cutting-edge of luxury experiences.

Mandarin Oriental, Singapore is a sanctuaryof luxury and sophistication overlooking the iconic Marina Bay.  

About the job

Based at the Mandarin Oriental, Singapore,Events Administrator is responsible for the overall administration for theevents team. Assisting Director of Events Management (DOEM) in secretarial andadministrative support and to work closely with all the event coordinators,have a close coordination for all support staff of the department, andoverseeing the administrative operations of the team.

The Events Administrator will report to theDirector of Events Management

As Events Administrator, you will be responsible for the followingduties:

  • To assist in generating revenue reports and annualbudget from Salesforce for the purpose of revenue tracking and forecast.
  • Ensuring all incoming correspondences are attended toand forwarded to the respective managers upon receipt.
  • To ensure that Salesforce is updated with accurateinformation such as covers and revenues.
  • To assist in communication with the supportingoperational departments.
  • Work towards achieving service quality goals of thedepartment / hotel.
  • To assist with telephone calls for DOEM.
  • To assist DOEM on all expense claims as well as allpetty cash claims.
  • To organize/setup access rights and induction programfor new sales colleague/s.
  • To monitor the clocking issues for events team membersand to ensure that medical certificates are submitted via the e-leave system.
  • Assist with any other reasonable duties required by the DOEM.

As Events Administrator, we expect from you:

  • Minimum 2 years ofexperience working in a luxury hotel in similar capacity
  • Adaptable and canwork in a fast-paced environment

Our commitment to you

  • Learning & Development. Your success is oursuccess. We craft unique learning and development programmes for various stagesin your career so that you grow, continuously.
  • MOstay. When you work as hard as our colleagues do,it’s important to take time off. As a member of the #MOfamily, you can staywith us wherever you go in the world. The MOstay programme offers complimentarynights and additionally attractive rates on rooms for you and your loved ones.
  • Heath & Colleague Wellness. Finding the rightwork-life balance is important. Your wellbeing matters to us. A variety ofhealth benefits and wellness programmes are offered to all our colleagues,globally.
  • Retirement Plans. When you show commitment to us, wereciprocate. We offer different retirement plans depending on the length ofyour service and your role.

We’re Fans. Are you?

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About the Company

MARINA BAY HOTEL PRIVATE LIMITED

Mandarin Oriental Hotel Group is the award winning owner and operator of some of the worlds’ finest hotels. The Group operates luxury hotels in key leisure and business destinations. In total Mandarin Oriental employs 9,000 colleagues in three continents with 10 hotels in Asia, seven in North Ame...

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