Executive Housekeeper

Primary Responsibilities

• Provide guest services as well as supervision, direction and leadership in the Housekeeping Department in accordance with the objectives, performance and quality standards established
• Oversee the Housekeeping department in Hotels
• Analyze monthly reports and reviews opportunities for improvement
• Prepare yearly capex proposal and expense budget
• Implement maintenance programs for the room inventory and public areas to achieve optimal standards in quality and cleanliness
• Establish and/or implement operating policies, procedures and standards and ensure compliance
• Ensure control measures to manage costs to achieve budget and to constantly review the quality of amenities
• Review staff performance and work processes, as well as recommend improvement and productivity initiatives
• Knowledge in other areas relating to Housekeeping, such as staff uniforms, festive decorations, landscaping, florist, pest control, waste and recycling, etc.

Requirements

• Preferably with Diploma in Hotel / Hospitality Management
• Minimum 8 years’ experience, preferably in a five-star property
• Excellent communication, leadership, problem-solving and interpersonal skills