FREIGHT OPERATIONS ADMIN

FREIGHT OPERATIONS ADMIN

POSITION SUMMARY

A Singapore-based freight forwarder handling 100–300 TEU/month across Asia-Pacific export trades is hiring a Freight Operations Admin. This role focuses on essential documentation checking, data entry, and proactive communication with partners and clients to ensure smooth export workflows.

Comprehensive on-the-job training will be provided for industry-specific systems (TradeNet).

KEY RESPONSIBILITIES

• System Data Entry & Updates: Accurately input and update shipment milestones, container numbers, and billing details into our freight forwarding system.

• Documentation Checking & Processing: Assist in preparing and verifying shipping documents (Draft Bills of Lading, Packing Lists, and Commercial Invoices) for accuracy.

• Frontline Coordination: Act as a key point of contact for routine updates—liaising with shipping lines, co-loaders, and vendors to confirm booking statuses and container releases.

• Customer & Supplier Liaison: Confidently follow up with suppliers, vendors, and customers to request missing details, clear up documentation discrepancies, and provide timely status updates.

• Permit Administration (Training Provided): Learn and assist with the preparation of TradeNet declarations and e-permit submissions under senior guidance.

• Operational Support: Keep track of vessel schedules and gate-in cut-offs, flagging any immediate delays to the operations team.

REQUIREMENTS

• Experience: 0–2 years of administrative or clerical experience. Open to proactive fresh graduates (ITE/Diploma) or career switchers keen to enter the logistics industry.

• Communication & Soft Skills:

  • Strong communication skills—comfortable picking up the phone to chase vendors or update clients.

  • Fast and accurate data entry skills with high attention to detail.

  • Highly organized, responsible, and a positive learning attitude.

• Language Proficiency: Proficient in spoken and written Mandarin is required, as the role involves daily communication and coordination with Mandarin-speaking suppliers, customers, and regional partners.

• Technical Aptitude: Tech-savvy and quick to adapt to new computer programs. Prior TradeNet experience is not required, as full training will be provided.

• Qualifications: O-Levels, ITE, or Diploma in any field.

COMPENSATION & BENEFITS

• Salary: S$2,300 – S$2,800 / month (Depending on experience)

• Annual Wage Supplement (AWS): 1 month

• Variable Bonus: Performance-linked

• Annual salary review

WORK DETAILS

• Hours: Monday – Friday, 9:00am – 6:00pm

• Location: Kembangan Plaza (opposite Kembangan MRT)

• Employment Type: Full-time, permanent

• Seniority: Junior / Entry Level / Administrative Clerk