Front Desk Admin

Tang Dance Academy – Ang Mo Kio / Hougang

Working Arrangement

• Onsite: Every Saturday and Sunday, 9:00am – 7:00pm
• Weekdays — handle parents’ enquiries via WhatsApp & WeChat from home or onsite(half day)
• Prefer candidates with minimum 2 years front desk experience in a tuition centre or enrichment centre

Roles & Responsibilities

1. Manage front desk operations on Saturdays and Sunday
2. Assist parents with enquiries and class information
3. Handle WhatsApp & WeChat communication during weekdays
4. Manage class rescheduling and admin support
5. Take attendance and update records accurately
6. Assist with fee collection and payment follow-ups
7. Prepare simple documents (email, printing/photocopying)
8. Provide basic Zoom hosting support when required

Requirements

1. At least 2 years of front desk experience in a tuition/enrichment centre
2. Computer literate; proficient in Microsoft Excel, Word, and Web WhatsApp
3. Good command of spoken & written English and Mandarin
4. Strong communication skills; able to handle parents professionally
5. Responsible, takes initiative, and able to work independently
6. Friendly, patient, and pleasant personality