General Clerk

Roles & Responsibilities:

• Answering phone calls and replying to emails promptly.
• Processing sales orders via phone calls, email, and purchase orders (POs).
• Assisting walk-in customers with order collection and product viewing.
• Handling sales inquiries through phone calls, emails,.
• Processing, submitting, and following up on quotations.
• Maintaining proper filing systems for all documents, records, and reports.
• Liaising with the warehouse and logistics teams to ensure timely assembly and smooth delivery of orders to customers.
• Updating inventory and price lists regularly.
• Performing any other ad hoc duties as required.

Job Requirements:

• Minimum education level of 'N' or 'O'.
• Basic computer skills (e.g. words, excel)
• Ability to work independently and possess good multitasking skills.
• Strong communication and time management skills.
• Customer satisfaction-oriented mindset.
• Ability to adapt to a fast-paced environment.
• Proficiency in handling English and Chinese-speaking customers.

*Only short-listed candidates will be contacted*