Helpdesk Support

Helpdesk Support

Job scopes: 

• handle incoming call, sales inquiry and services schedule support, etc
• prepare and follow up quotation 
• maintenance contract renewal
• Coordinate and Schedule services call with customer 
• Process Delivery Order and Invoices
• manage inventory part and PO processing 

Requirement:

• N level above
• Bilingual in English and Mandarin
• Customer service oriented and possess good customer handling skills and willing to speak to customers on phone
• Pleasant, initiative, good interpersonal and communication skills
• Independent, meticulous and result-oriented
• Strong in Microsoft Office and IT Knowledge 
• Able to start work immediately
• Singaporean, PR and Malaysian Work Permit apply