Housekeeping Manager

Job Summary

The Housekeeping Manager is responsible for leading our housekeeping team to ensure that Weave Living properties in Singapore consistently meet the highest standards of cleanliness, comfort, and presentation. This role is pivotal in creating a positive and welcoming living experience for our residents, directly impacting resident satisfaction and retention. You will manage daily operations, oversee budgets, and train your team to deliver exceptional service in line with Weave Living's brand values.

Team Leadership & Management

• Recruit, train, and supervise the housekeeping team to ensure high performance.

• Schedule staff shifts and manage payroll in an efficient manner.

• Conduct regular performance reviews and provide ongoing coaching and development.

Operations & Quality Control

• Develop and implement cleaning schedules for all resident units, common areas, and back-of-house spaces.

• Conduct daily inspections to ensure all areas meet Weave Living’s stringent quality and cleanliness standards.

• Manage inventory of cleaning supplies, equipment, and resident amenities, ensuring cost-effective procurement.

Budget & Financials

• Prepare and manage the housekeeping department's annual budget.

• Monitor expenses, control costs, and prepare financial reports as required.

• Identify opportunities for operational efficiency and cost savings without compromising quality.

Resident Experience

• Respond promptly to resident requests and concerns related to housekeeping.

• Collaborate with the Community and Maintenance teams to ensure a seamless and positive resident experience.

• Implement procedures that enhance resident comfort and convenience.

Health & Safety

• Ensure compliance with all health, safety, and sanitation regulations in Singapore.

• Train staff on safe work practices and the correct handling of cleaning chemicals.

• Maintain all housekeeping equipment in good working order.