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Job Description:
- Engage customers warmly and professionally to ensure a positive experience
- Respond promptly and professionally to customer questions and appointment requests via phone and email
- Tactfully escalate problems and work with internal/external departments for quick resolution
- Other ad-hoc duties
Job Requirement:
- Minimum N/O/A Level/NITEC/Diploma in any field
- Minimum 1 year of experience as a customer service officer in a call centre will be preferred
- Excellent communication skills and telephone etiquette
- IT savvy, good typing and active listening skills
- Strong team player and able to work in a fast-paced environment
- Office hours, 5.5 days
All qualified applicants, please send in your resume to:
Tricia Celestine Goh (R1981653)
Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599
RECRUIT EXPRESS PTE LTD
Established since 1996, Recruit Express has emerged as the leading staffing solutions provider that has set a proven track record for matching the right people to the right organization within the shortest time. With our vast network of resources, extensive databases and defined recruitment proce...
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