Indoor Sales Coordinator/ Executive

Job summary
Assist sales team in generating and sending sales quotations Manage queries from clients Coordinate with internal departments and ensure accurate quotations
Job seniority: entry level
Responsibilities
• Assist the sales team and follow-up in generating sales quotations and sending the approved quotations to the Clients. • Managing queries from clients via phone or email. • Resolve queries about delivery schedule. • Record complaints or feedbacks from Clients and/or suppliers and escalate these matters • Support marketing activities through cold-calling assigned prospective Clients, follow-up calls after quotations are sent and manage post-sales Customer Survey efforts. • Responsible for the internal coordination between departments. • Ensuring quotations issued by Sales Team are accurate according to the Purchase Orders as issued by Client. • Follow-up with Client on outstanding Purchase Orders where necessary. • Liaise with Clients and Technical Department to confirm on logistics details according to schedule. • Arrange with Technical Department and make necessary arrangements to collect and receive items as purchased by the Company.
Requirements
• GCE “O” level or Certificate in Business Administration • Senior or executive positions may be available for candidates with prior sales experience • Good numeracy skills. • Proficient in written and spoken English. Spoken Mandarin is advantageous. • Capable of working computer software including MS Word, Excel and accounting software programs. • Good time-management skills. Demonstrates the understanding of deadlines and has a sense of urgency to complete according to schedule. • 1 to 2 years’ experience handling coordination or sales support roles. Fresh graduates with demonstrated ability to multi-task or with good time-management may be considered with a lower starting pay. • Pays attention to details. • Has high-level of integrity. • Good team-player