Insurance Admin Executive (Motor Insurance)

Skylink Holdings Limited (SGX: XZB) is a leading provider of commercial vehicle leasing, hire-purchase financing, and engineering services in Singapore. Listed on the SGX Catalist Board on 17 September 2025, Skylink has built a strong reputation for reliability, innovation, and customer-focused solutions.

Established in 2017, Skylink is your trusted mobility partner, offering a complete range of services including vehicle retail, leasing, credit financing, and workshop servicing. Our mission is to deliver peace of mind and confidence through dependable and high-quality solutions.

We are proud to partner with respected brands such as Certis Cisco, ISS, UPS, Sheng Siong, and FairPrice, providing tailored vehicle and fleet solutions to both SMEs and multinational corporations. With a fleet of over 1,200 commercial vehicles, Skylink continues to drive excellence and innovation across the region.

At Skylink, our people are our greatest strength. We are committed to fostering a supportive and dynamic workplace where every employee can learn, grow, and thrive. Whether your passion lies in sales, marketing, operations, engineering, or customer service, you’ll find rewarding opportunities to develop your career and make an impact. Join our team and be part of a forward-thinking company that values commitment, collaboration, and growth.

Your journey starts here — with Skylink

• Provide quotation for customers and advise the best insurance and its products
• Provide advisory roles for insurance related inquires
• Administer documentation for cost, claims and Issuance of Cover Note, Insurance Certificate and Invoicing to customer
• Follow up with customers on payment collection from customer
• Follow up with existing customers base for policy renewal
• Follow up with customers and insurance companies for payment of Excess pertaining to own damage claims and repair costs pertaining to third-party claims
• Liaise with all parties, mainly workshop and insurance partners for accurate information provide to customer and prompt repair of the vehicle
• Effectively handle multiple priorities, organize workload, meet deadlines and perform detailed daily record keeping and reporting
• Ensure all customer issues or complaints reported are resolved and addressed in a timely manner to ensure customer satisfaction
• Weekly and monthly updates and report to Directors

Requirements:

• At least 3 Year(s) of working experience in the related field is required for this position
• Possess Basic Insurance Concepts and Principles (BCP), Commercial General Insurance (CGI) & Personal General Insurance (PGI) Certificates is an advantage
• Good interpersonal and communications skills with the ability to build strong client relationship
• Meticulous with a flair for details, multi-task and highly committed
• Able to prioritize, articulate issues, problem identification, evaluation, and provide resolution
• Team player with self–discipline and willing-to-learn qualities