IT Business Analyst & Systems Support Specialist #HDC

💡 Passionate about technology, digital transformation, and improving business processes? Join a dynamic team where you'll play a key role in system enhancement, stakeholder engagement, and digital innovation projects that create real impact.

Key Responsibilities

• Collaborate with stakeholders to understand business requirements, operational challenges, and improvement opportunities.
• Gather, analyse, and document business needs, workflows, use cases, and functional specifications.
• Support system configuration and enhancement initiatives to improve operational efficiency.
• Assist with user onboarding, access management, and system administration activities.
• Generate, maintain, and analyse reports to support business and operational decision-making.
• Coordinate and facilitate discussions between business users and technical teams.
• Support Proof of Concept (POC) initiatives and digital transformation projects.
• Develop user guides, process documentation, and training materials to support system adoption.
• Contribute to change management and continuous improvement initiatives.

Requirements

• Diploma or Degree in Information Technology, Business Information Systems, or a related discipline.
• Relevant experience in business analysis, systems support, IT operations, or digital transformation projects.
• Strong analytical, problem-solving, and communication skills.
• Experience in requirements gathering, documentation, process mapping, or system administration will be advantageous.
• Comfortable working with stakeholders across different functions and managing multiple priorities.

📩 Interested applicants, please send your updated resume to [email protected]

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd
EA License No. 99C4599