Manages the logistics department to provide excellent delivery service to customers.
Resource planning, especially manpower, drivers, fleets, and inventory towards daily order fulfillment.
Engagement with the transport service providers to ensure the upkeep of the desired service level in accordance with the service level agreement.
Monitor daily stock movement as compared to daily offtake requirement to ensure inventory availability according to the requirements and plan.
Guide and assist the dispatch team on day-to-day issues of drivers, fleets and issues at customer sites if any.
Closely monitor and ensure smooth daily dispatch operations without any delivery disruption, including the availability of enterprise resource planning (ERP) and its related system.
Responsible for ensuring daily delivery volume is tallied between dispatch system (CWIS) and Site Printing/W-Locate system to facilitate on-time invoicing.
To guide the team in upkeeping the operations in accordance with internal operating procedures and perform regular checks on the documentation.
Work closely with plant team on periodical weighbridge accuracy checks and ensure necessary action is put in place if required.
Coordinate and liaise with inter-departments on inventory, delivery and invoicing related matters and facilitate finance in the fortnightly and month-end billing, including ensuring SP & SAP data tallies.
Continuously educate the drivers, especially through safety toolbox talks and other engagement sessions to ensure100% compliance with in-house HSE rules.
Assist the Senior Operations Manager in all operational aspects, including logistics, inventory management as well as stakeholder engagement such as Jurong Port, shipping agents, etc.
Consolidate and declare outgoing materials promptly to ICA through the portal and permit.
Sales Support/Customer Engagement
Assist sales team in engaging customers as and when required.
Support sales team in achieving monthly sales forecast and at the same time ensure it is aligned with inventory management and shipment schedule.
Handle HDB related enquiries/notification, sampling, and documentation by coordinating closely with the plant manager and engineer.
Others
Provide ad-hoc administrative support as assigned by management.
To handle and manage ISO related documents and records up to date.
To maintain and manage internal SOP’s and related documentation by reviewing them periodically as well as ensure compliance.
Prepare and send out “Daily Performance Report” as and when required.
Minimum Requirement
Minimum diploma in any related field.
Able to work 6 days a week.
Independent and able to work under minimum supervision.
Possess planning and leadership skills to inspire the team to execute the task effectively.
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