OFFICE ADMINISTRATOR & SUPPORT

Job Summary

You will manage front desk operations and visitor interactions while supporting office administration and HR tasks to ensure smooth daily business functions.

Responsibilities

Front Desk & Visitor Management:

• Greet visitors warmly and ensure completion of the entry logbook to maintain security and visitor records.
• Answer inbound calls promptly and route them accurately to the respective credit recovery officers.
• Update customer records as needed to maintain accurate information.
• Manage incoming and outgoing client emails to ensure timely communication.
• Book conference rooms and coordinate client meetings efficiently.

Office Administration & Support:

• Monitor and replenish pantry and stationery supplies regularly.
• Plan, organize, and execute corporate events to support company activities.
• Liaise with building management to resolve facility-related issues promptly.
• Track and monitor employee daily attendance and tardiness.
• Assist HR Executive with ad-hoc administrative tasks to support HR operations.

Required competencies and certifications

• Basic proficiency in MS Office applications (Excel, Word, Outlook) to perform administrative duties effectively

Preferred competencies and qualifications

• Strong organizational skills to multitask front desk and administrative responsibilities simultaneously
• Excellent verbal and written communication skills for handling phone calls and client emails
• Adaptability to learn quickly and adjust to changing priorities
• Cheerful, friendly, and professional demeanor to create a welcoming environment

Other Information

Benefits

• Government-mandated leaves including Maternity, Paternity, Childcare, Extended Childcare, Outpatient Sick, and Hospitalization Leave
• Annual leave capped at 20 days
• Compassionate leave capped at 3 days
• Marriage leave of 3 days
• Birthday leave of 1 day
• Examination leave of 1 day
• National Service leave
• Off-in-lieu credit if public holiday falls on a Saturday
• Insurance coverage including Group Hospitalization & Surgery, Group Term Life & Group Personal Accident
• Staff referral program with $500 fee per successful referral (subject to company terms)
• Salary increments after confirmation based on individual performance
• Opportunities for career growth
• 5-day work week
• Nearest MRT: MacPherson Exit B