Office Manager

【Job Responsibilities】

1. Cross-regional Operations ManagementLead daily operations of Singapore/Hong Kong offices (facilities, procurement, vendors, administrative processes), ensuring compliance with cross-border payment industry regulations (e.g., financial office security standards).Coordinate travel, meetings, and visa processing between the China headquarters and overseas teams, focusing on addressing localization support needs for Chinese-funded outbound teams.Manage office budgets, collaborate with the headquarters finance team to complete bilingual (Chinese-English) expense reimbursement and settlement (involving multi-currency fee processing).
2. Bilingual Coordination HubServe as the core node for Chinese communication, efficiently handling visitor reception for Chinese teams, cross-border business meeting support, and cross-timezone collaboration arrangements.Locally translate important administrative documents (bilingual Chinese-English) to ensure precise communication of China’s policies and headquarters requirements to overseas teams.
3. Industry Compliance SupportAssist HRBP in maintaining employee files, ensuring compliance with Hong Kong’s Employment Ordinance/Singapore’s Employment Act and cross-border data flow regulations.Collaborate with the legal team to manage office leases and service provider contracts, mitigating compliance risks for financial office spaces.
4. Business Activity EnablementOrganize client receptions and regulatory visits (e.g., inspections by Hong Kong’s Monetary Authority/Singapore’s MAS), demonstrating a professional financial office environment.Support local execution of cross-border payment business launch activities (e.g., merchant signing meetings, cross-border settlement training, etc.).

【Mandatory Requirements】

• Bilingual Proficiency: Fluent in Mandarin (essential), business-level English communication (capable of handling government/bank correspondence).
• Experience Background: 3+ years of overseas enterprise office management experience, preferred in financial/payment/e-commerce industries.
• Compliance Awareness: Familiar with labor regulations in Singapore/Hong Kong, basic financial knowledge (able to handle multi-currency reimbursement and budget reports).
• Technical Skills: Proficient in Office suites, skilled in using OA systems (e.g., Kingdee/UFIDA) and video conferencing systems (supporting China-US timezone meetings).

【Preferred Qualifications】

• Experience serving Chinese-funded outbound enterprises, with understanding of Chinese team work patterns.
• Experience supporting merchant activities for cross-border payment/acquiring platforms.
• Holding administrative certifications (e.g., ICM/CPS).