Office Support Assistant

Job Description & Requirements

About SG EPAY
SG EPAY is a leading FinTech company licensed by the Monetary Authority of Singapore (MAS). We provide innovative digital payment and acquiring solutions to merchants across the region, with a commitment to compliance and excellent customer service.

Role Overview
We are seeking a reliable and detail-oriented Office Support Assistant to assist in daily administrative and operational tasks. This role ensures the smooth running of office functions while providing support to different teams. It is well-suited for individuals who are organised, proactive, and eager to learn.

Key Responsibilities

• Provide general clerical and administrative support, including filing, data entry, record-keeping, and document preparation.
• Handle incoming calls, emails, and correspondence; direct them to the appropriate staff efficiently.
• Support office operations, including monitoring supplies, coordinating with vendors, and assisting with logistics.
• Assist in scheduling meetings, preparing simple reports, and organising documents.
• Provide support to HR and Operations with onboarding processes, training arrangements, and staff record updates.
• Assist in basic finance-related tasks such as processing invoices or expense claims (with guidance).
• Help coordinate company activities and events.
• Perform other ad hoc duties as assigned by supervisors or management.

Requirements

• GCE ‘O’/‘A’ Levels, Diploma, or equivalent qualification.
• 0–2 years of administrative or office support experience (fresh graduates welcome).
• Proficiency in Mandarin and English required to handle communications and documentation.
• Good knowledge of Microsoft Office tools (Word, Excel, Outlook).
• Strong organisational, multitasking, and time management skills.
• Friendly, reliable, and a team player with a willingness to learn.

Personal Attributes

• Positive, proactive, and responsible.
• Attentive to detail and accurate in completing tasks.
• Customer-oriented and able to communicate professionally.