Operation Admin Executive (Student Success & Programme Management)

Our Client, one of Singapore’s leading private education institutions, is inviting qualified candidates to fill the position as Student Success & Programme Management Executive.

RESPONSIBILITIES:

Programme Management 

Pre-Term Commencement 

• Plan and conduct students’ orientation. 

• Manage Student Learning Management System for students and teaching staff. (include creation of account, module enrolment and de-activation of inactive students etc) 

• Monitor students' term enrolment and provide advice on their pathway and ensure accurate module enrolment in the Student Management System. 

• Ensure course invoices are sent to students and monitor payment.

• Assigned and informed students on tutorial groups (if required). 

• Monitor student pass validity to ensure international students have a valid student pass.
  

During Term 

• Monitor students' attendance and meet students with low attendance. 

• Liaise with University partners on students' administrative matters. (For university programmes) 

• Conduct Staff-Student Liaison meeting with faculty and university partners. 

• Conduct regular class visits.

• Reconcile and process royalty payment to university partners. 

• Plan reassessment dates and liaise with exam department on assessments related matters. 
  

Post Term Commencement 

• Ensure End of Course Evaluations are done for modules conducted. 

• For graduated students: ensure that student pass are cancelled and status in the Student Management System is updated. 

• Assist in the organizing of students' graduation ceremony.
  

Student Support

• Process and provide course counseling to students’ deferment, withdrawal, program transfer request, etc.

• Attend to students' enquiries (walk-in I emails/PSB mobile app) and Hive service.
  

REQUIREMENTS:

• Degree holder in any discipline with 3-4 years of experience

• Good understanding of higher education qualifications in Singapore and Internationally will be an added advantage.

• Knowledge and experience in using resource optimization tools will be advantageous.

• Must be comfortable to work on weekends when required (Off-in-lieu will be given)

OTHER INFORMATION:

• Location: Central (Town)

• Working Days/Hours: 5 Days, 8am - 5.30pm or 10am - 7.30pm (2-3 days a week)

• Salary: Up till $4,500 (salary will commensurate according to experience & qualifications)