Operations & Administrative Support Executive

Key Responsibilities:

1.Administrative Support

• Manage daily operational and administrative tasks to support the sales team
• Coordinate with cross-functional teams (e.g., Accounting, Customer Service, Sales) to ensure smooth order processing and issue resolution
• Support month-end closing activities and ensure all requirements are completed within the timeline

2. System& IT Coordination

• Act as the key liaison between business users and IT team for system-related matters
• Provide support to the sales team for app/system issues and escalate when required
• Handle system setup, including new model creation and configuration updates
• Work closely with cross-functional and IT teams to drive system enhancements and ensure timely completion of improvements

3.Reporting & Analysis

• Prepare accurate and timely daily, weekly, and monthly reports
• Track key operational and sales metrics to support business decision-making
• Ensure data accuracy and consistency across reports

Requirements:

• Strong coordination and communication skills with the ability to work across teams
• Detail-oriented with good problem-solving capabilities
• Comfortable working with systems and handling data/reporting tasks
• Proficient in Excel and reporting tools
• Ability to manage multiple tasks and meet tight deadlines