Operations Executive

Job Description:

• Manage and handle matters relating to operation assistants, drivers and store man
• Overall to monitor daily orders, drivers’ deliveries schedule and follow up on delivery issues
• Monitor daily stock inventory
• Keep track of company assets such as trucks, tanks and spare parts
• Review maintenance costing and trucks’ downtime
• Handle matters relating to Safety Regulation and incident cases
• Apply safety licenses for trucks & tanks from respective authorities
• Handle customers’ enquiries and complaints
• Coordinate and oversee daily operational flows required by customers to/from the warehouse
• Establish good rapport and maintain constant communication with customers to acquire daily orders and meet sales target
• Liaise with contractors and in-house team to handle breakdown
• Provide technical support, standby and respond to emergency
• Responsible for warehouse inventory checks being in place (stock take, cycle count schedule)
• Ensure orders, receipts, returns and specific projects are completed on time and accurately
• Collaborate with stakeholders to plan and monitor manpower requirements to ensure productivity, profitability and deliver positive customer experiences
• Evaluate operating procedures & identify measures to review and improve supply chain management plans

Job Requirements:

• Minimum Diploma or equivalent
• At least 2 years’ experience in related field
• Proficient in MS Office
• Proficient in English, Mandarin and common local dialect
• Possess good interpersonal and communication skills
• Able to work independently, meticulous, positive attitude and a team