OPERATIONS, HR & ADMIN OFFICER

Job Summary

Support and coordinate food operations, HR, and administrative functions to ensure efficient daily workflows, compliance with hygiene and safety standards, and effective resource management in a dynamic operational environment.

Responsibilities

• Coordinate daily food preparation, kitchen activities, and service support to ensure smooth operational flow
• Monitor and enforce hygiene standards, food safety protocols, and workplace compliance to maintain a safe environment
• Analyze operational efficiency and recommend improvements to processes, policies, and internal procedures
• Prepare, update, and maintain operational, administrative, and inventory reports for management review
• Participate actively in operational and management meetings to contribute insights and support decision-making
• Assist management in planning operations, budgeting, and implementing cost control measures
• Maintain and update company policies and standard operating procedures to reflect current practices
• Support recruitment, onboarding, scheduling, and training of operational and administrative staff to build a capable workforce
• Delegate and coordinate daily operational and administrative tasks to ensure timely completion
• Create and maintain accurate personnel records and employee files for compliance and reference
• Monitor staffing schedules and manpower needs to optimize resource allocation
• Coordinate inventory tracking, communicate with suppliers, and manage stock levels to prevent shortages or excess
• Maintain departmental databases, records, and filing systems for organized information management
• Perform clerical accounting and general administrative duties to support business operations
• Liaise with internal teams and external vendors to facilitate smooth daily operations and resolve issues promptly
• Build and sustain positive working relationships with cross-functional teams and stakeholders to enhance collaboration
• Support overall business operations by ensuring efficient office and operational administration