Order Management Specialist #TNJHT

We are Hiring Order Management Specialist to be outsourced to our clients

Responsibility

• Attend to pre-sales enquiries on product availability, lead time and price
• Initiate and follow up new item creation/customer creation in system
• Process sales orders and order amendment in system
• Track, expedite and update customers on order status
• Follow up payment, forwarder details with customers
• Work with factories, warehouses and forwarders to arrange dropship, local and export shipment
• Prepare manual, system invoices and other shipping documents and handle documents filing
• Review LC draft, prepare and collate documents from various factories for LC presentation
• Coordinate with related parties on non-warranty claims
• Communicate and provide timely responses between customer, sales, operation and factory
• Generate and update sales order backlog reports

Requirements

• Excellence communication skills
• Responsible and reliable with intergrity
• Highly adaptable and great sense of teamwork
• Willingness to learn new skills and open to development
• Oracle system experience is preferred
• Diploma in business or related fields with minimum of 1-2 years’ experience

Thomas Tan

The Outsourcing Team

Recruit Express Pte Ltd

EA Lic: 99C4599