OrderManagement Specialist

OrderManagement Specialist for 1 year contract.

JD – Order Management

Responsibility

• Attend to pre-sales enquiries on product availability, lead time and price
• Initiate and follow up new item creation/customer creation in system
• Process sales orders and order amendment in system
• Track, expedite and update customers on order status
• Follow up payment, forwarder details with customers
• Work with factories, warehouses and forwarders to arrange dropship, local and export shipment
• Prepare manual, system invoices and other shipping documents and handle documents filing
• Review LC draft, prepare and collate documents from various factories for LC presentation
• Coordinate with related parties on non-warranty claims
• Communicate and provide timely responses between customer, sales, operation and factory
• Generate and update sales order backlog reports

Requirements

• Excellence communication skills at all levels
• Proven customer service skills and computer literate
• Responsible and reliable with intergrity
• Highly adaptable and great sense or teamwork
• Willingness to learn new skills and open to development
• Willing to work extra hours if required
• Oracle system experience is preferred
• Diploma in business or related fields with minimum of 1-2 years’ experience

Location: Benoi (Islandwide transport – pick up time is at 7.10am forthose stayed in Punggol or north-east area)

Work Hours: 8.30amto 5.30pm

Budget: $3500 - $3800/month

Completion bonus: 1 month base salary

Interest applicants, pls email updated resume to [email protected]

Jessie Hoe Huey Miin

CEI Reg No. R1103861

EA Lic: 99C4599