Partner Success Specialist II

Are you a dreamer, innovator, thinker and a do-er who believes in contributing to something that makes difference?

Pursue your passion. Join PMI.

How You’ll Make a Difference

You will support key processes in prospecting, account onboarding, and relationship management to achieve business objectives. Focusing on coordinating regional and global initiatives to develop account plans, monitoring sales targets and forecasts, and ensuring customer-oriented delivery.

What You’ll Bring to the Role

• Fluent spoken and written English; bilingual in Japanese or Korean
• Self-motivated; able to make decisions and organize tasks independently with minimal supervision. Experience and self-reliance to perform and coordinate administrative activities.
• Strong accountability and commitment to results.
• Ability to work in a fast-paced team environment and support team goals with a rapidly growing organization. Superior organizational and time management skill sets.
• Strong interpersonal and engagement skills with the ability to handle proactive engagement and coordination with multiple stakeholders, roles, and specializations.
• Outcomes- driven, proactive, analytical, design and strategic thinker across end-to-end planning, design, integration, and delivery.
• Proven ability to prepare, analyze, and interpret reports and data to identify trends and develop actionable recommendations, with experience designing and delivering executive-level presentations using standard presentation tools.
• Efficiently work across and influence multiple stakeholder groups in a matrix organization towards rapid and effective results.
• Ability and willingness to become knowledgeable of project professions and PMI.
• Problem-solving and critical thinking skills to handle customer inquiries and complaints
• Bachelor’s degree a. Advanced education desired.
• Minimum 3 years of experience in customer support / management in a high-volume relationship development/service corporate environment
• Project management knowledge or experience is a plus
  

What you can expect from us

We value and nurture an environment of inclusivity and diversity, and a culture of communication and collaboration. Your health, safety and well-being come first, and we believe that you should have time for your work, but you should also have time for you.

Join Us And You’ll Get

• an excellent total package, with compensation and benefits based upon your geographic location.
• skill development opportunities, to help you grow now and into the future.
• access to a global network, to enrich your professional experience.
• flexible options to help balance work time and your time
• award and bonus opportunities.
  

The salary offer will be based on several factors, including the candidate’s demonstrated skills, qualifications and relevant experience.

Let’s help make the world work better for everyone. Apply today!

Project Management Institute, Inc. is committed to providing equal employment opportunities without regard to sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by applicable law.