Patient Service Trainee

Start your healthcare career with us — no experience needed! We are looking for a motivated individual to join our dental clinic as a Patient Service Trainee. You will be the first point of contact for patients, ensuring every visit is smooth and pleasant. Full training provided. 5-day work week, day shifts only. 

What You Will Do 

• Manage patient registration, appointment booking, and follow-up scheduling 

• Process patient payments accurately (cash, card, NETS) 

• Submit and track dental claims via CHAS, Medisave, and insurance portals 

• Respond to patient enquiries professionally — in person, by phone, and email 

• Support clinic operations with filing, data entry, and supply management 
  

What You Need 

• Diploma or degree in any discipline 

• Pleasant personality with good interpersonal skills 

• Comfortable using basic computer applications 

• Available for rotating day shifts including at least one weekend day 

• Fresh graduates and career switchers welcome — training provided 
  

Why Join Us 

• 5-day work week with no night shifts — better than most clinics which work 5.5 days or require evening shifts 

• All public holidays off 

• Structured training programme to build your healthcare administration skills 

• Annual leave + Reward Leave 

• Medical and dental benefits 

• Performance incentives 

• Opportunity to grow into Patient Service Associate and beyond