Policy Servicing, Assistant Executive (General Insurer)

Responsibilities:

• Prepare, process, and maintain insurance policies, endorsements, renewals, and related documentation.
• Assist with quotations, policy issuance, and renewal reminders.
• Liaise with insurance companies, brokers, and clients to obtain information and resolve administrative matters.
• Maintain accurate client records and update internal systems.
• Monitor policy expiry dates and follow up on outstanding documents and payments.
• Handle incoming phone calls, emails, and general customer enquiries in a professional manner.
• Prepare reports, correspondence, and other administrative documents as required.
• Support claims administration by collecting documents and coordinating with relevant parties.

Requirements:

• Diploma, Higher NITEC, or equivalent qualification in Business Administration, Insurance, or a related field.
• Previous administrative experience, preferably within the insurance or financial services industry.
• Knowledge of general insurance products and processes is an advantage.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook).
  

Jerlin Aw Bi Zhi (R1218675) | CSGROUP Pte. Ltd. (25C2702)