Programme Coordinator (Social Service)

Programme Coordinator (Social Service)

Job Overview
This role supports community-focused programmes that work closely with families in need. You will be involved in coordination, administration, and day-to-day support for outreach activities, helping ensure smooth delivery of services and engagement with families and volunteers.

The role is suited for someone who is organised, people-oriented, and comfortable working in a fast-paced environment where priorities may shift depending on programme needs.

Key Responsibilities

• Support coordination of community outreach and family engagement activities, including scheduling visits and appointments

• Assist in maintaining records such as case notes, attendance tracking, and programme updates

• Help with day-to-day administrative and logistical tasks for ongoing programmes and volunteer activities

• Support communication and follow-ups with families and relevant stakeholders

• Assist in compiling information for reporting and progress tracking

• Provide support for events, outreach sessions, and engagement initiatives

• Handle ad-hoc tasks as required by the team

Requirements

• Genuine interest in supporting vulnerable or lower-income communities, with a respectful and empathetic approach

• Strong interpersonal and communication skills, able to engage with different groups of people in a professional and tactful manner

• Comfortable with administrative work and using Microsoft Office tools and common communication platforms (e.g. Zoom, Teams, messaging apps)

• Detail-oriented, organised, and able to manage multiple tasks at once

• Able to stay calm and effective in a busy environment with shifting priorities

• Team-oriented and willing to support wherever needed

• Degree in Psychology, Social Work, Sociology, or related fields is preferred but not required

• Bilingual ability (English plus Mandarin, Malay, Tamil, or dialects) will be an advantage

Job Details

• Salary: $3,340 per month

• Nearest MRT: Sembawang MRT Station/Woodlands MRT Station

• Working Hours: 8.30am – 6.00pm (Monday to Thursday)
  8.30am – 5.30pm (Friday)

• Contract Duration: 12 months

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SAZ | JO-28648

BGC Group Pte Ltd- Outsourcing Division

EA Licence No. 05C3053

Successful applicants will be employed by BGC Group and assigned to our client’s project under a contract arrangement.