Programmes and Partnerships cum Admin Executive

Core Function

This is a dual reporting position.

As the Programmes and Partnerships (P&P) Executive, the incumbent assists the HOD in programme planning, development and implementation tailored for persons with disabilities (PWDs), as well as managing partners/stakeholders including Allied Health Professionals (AHPs), corporate partners, community partners, volunteers and caregivers. This role focuses on managing AHP partnership/intervention and engaging caregivers. Hence, the P&P Executive works closely with caregivers and clients, AHPs and colleagues, to create a supportive environment that promotes personal growth and community integration for the clients.

Working directly with the Executive Director, the incumbent provides high-level strategic and administrative support. This role acts as a key resource in advancing organisational goals by coordinating strategic projects with the Management team, and leading SUN-DAC's compliance and governance initiatives.

Core Responsibilities

1. Management of AHP services

• Coordinates and manages the contracts, including the deployment and performance evaluation of the outsourced AHP services
• Executes and reviews the monthly training plans by the AHPs for the Training Officer group
• Assists in planning and delivering structured interventions with the AHPs, and reviews the processes and effectiveness
• Works together with the AHPs to prepare quarterly reports for Board Programme Committee and monthly report for Management meetings

2. Collaboration with Partners

• Engages with schools, community partners, and corporate partners to share about SUN-DAC's services and conduct workshops on understanding and communicating with PWDs
• Recruits suitable volunteers or interns to support with community-based and AHP programmes

3. Caregiver Engagement

• Plans, organises, and executes caregivers' engagement sessions through various platforms to ensure that the caregivers are engaged, aligning to the strategic plan
• Facilitates feedback and prepares reports and summary of the engagement session to ensure that the engagement is effective
• Tracks budget utilisation for caregiver engagement
• Seeks out collaborations and partners for caregiver's engagement session

4. Administrative Duties in the Programmes and Partnerships Team

• Coverage for the other team members in their absence, in the area of volunteer management, stakeholder partnerships, and programme development
• Prepares documents and reports to seek funding for the programme, and presentation to stakeholders
• Any other duties assigned by HOD

5. Executive Support & Strategic Administration

• Drafts, reviews, and prepares high quality reports and presentation decks to support the Executive Director
• Supports the execution and tracking of strategic organisational projects, including Environment, Social, and Governance (ESG) initiatives
• Assists in the systematic review and updating of Standard Operating Procedures (SOPs) and Policies
• Manages and upholds Personal Data Protection Act (PDPA) compliance across the organisation, ensuring data privacy standards and protocols are rigorously maintained
• Performs other strategic, administrative, or operational duries as directed by the ED

Core Job Specific Competencies

• Client- and family-centric
• High levels of patience and passion for working with adults with disabilities
• Negotiation - negotiates skillfully in tough situations
• Innovations Management - brings creative ideas of self and others to fruition
• Action Orientation - works hard and maintains high energy; seizes opportunity
• Time Management - uses time effectively and efficiently; can attend to a broad range of activities
• Resourcefulness - recruits the best people and volunteers available for positions, as well as solicits like-minded partners/organisations for programmes and fundraising
• Motivating Others - creates a climate in which people want to do their best

Core Job Requirements

Education

• Postgraduate, bachelor's degree, or Diploma, preferably in Social Work, Psychology, Counselling, or Project Management

Experience

• Experience with social service and working with PWDs will be an advantage

Skills

• Strong verbal and written communication skills to interact effectively with caregivers, stakeholders, and clients
• Strong organisational abilities to manage multiple programs and activities simultaneously
• Ability to work collaboratively with team members, volunteers, and community and corporate partners
• Creative thinking and adaptability to address challenges and make decisions in dynamic environments
• Knowledge of program design, implementation, and evaluation processes, particularly in a community setting
• Proficient in Microsoft Office Suite, and experience with data management systems