RECEPTION AND OPERATIONS ASSISTANT

We are seeking a friendly, professional and organized Receptionist to be the first point of contact for our visitors and callers. The ideal candidate will possess excellent communication skills, a customer-focused mindset, and the ability to handle administrative and office support duties efficiently.

Role & Responsibilities:

• Greet and welcome visitors in a warm and professional manner.
• Answer and direct incoming phone calls to the appropriate departments.
• Manage the reception area, ensuring it is tidy and presentable.
• Handle incoming and outgoing mail and packages.
• Assist with scheduling appointments and meetings when required.
• Provide general administrative support to various departments as needed.
• Maintain office supplies inventory and place orders when necessary.
• Assist with basic operational tasks and support the office manager.
• Perform data entry and maintain accurate records.
• Assist with the planning and coordination of office events and meetings.
• Provide customer service and general information to clients, visitors and staff.
• Perform other ad-hoc duties as assigned by the management.

Requirements:

• Minimum GCE 'O' Level / Diploma qualification.
• Prior experience in a receptionist, front desk, customer service or administrative role will be an advantage.
• Proficient in Microsoft Office applications.
• Possess excellent communication and interpersonal skills with a customer-oriented mindset.
• Positive, professional and proactive team player with the ability to work independently and handle ad-hoc duties when required.
• Able to maintain confidentiality and handle sensitive information with discretion.