Receptionist cum Facilities Administrator

Working Location : Telok Ayer

Working Hours : Mondays to Fridays, 8am to 5pm

·      Receptionists must be smartly attired to project Client’s Corporate image.

·      Answer switchboard within 3 rings to all incoming telephone calls and ensure that all messages are directed to the right recipients.

·      Perform reception service in an efficient, professional and courteous manner

·      Greet, receive, inform and guide on-site visitors arriving at the main reception desk

·      Welcome trainers and give them folders and meeting room keys. Issue trainers passes on confirmation of their identities. Give Wi-Fi codes.

·      Maintain a visitors/participants log to sign in and sign-out

·      Arrange the host to receive their visitors

·      Issue visitor passes on confirmation of their identities

·      Provide administrative support such as photocopying, faxing, providing wi-fi codes, etc. to all visitors, guests, participants and trainers

·      Managing relevant record and compliance to security procedures, and responsible for issuing ID badges and tracking and ensuring their return

·      Contribute to achieving strong customer relationships by focusing on responsiveness and communications as well as on meeting and/exceeding customer’s expectation

·      Mail Service - Receive mail from Singapore Post, courier services which will then need to be sorted for the occupants.

·      Ensure the cleanliness and upkeep of the area/lounge to reflect the Client’s Corporate image; if necessary, call the cleaning services

·      Handle Help Desk on all user request

·      To play a key support role in the delivery of client projects, including client liaison, contact with internal resource departments and external suppliers, and administrative work.

·       Support Client’s Event Management team with meeting room reservation and arrangements. Daily equipment check in conjunction with meeting room support.