Receptionist - MEDICAL (GOVT/West) - 5 days office hrs/up to $3k #HAO

Salary: up to $3000

Working Days & Hours: Monday to Friday office hrs

Location: Lakeside

Job Description:
Visitor Management: Greet and welcome guests professionally. Register visitors, Provide front desk reception duties covering incoming calls and directing calls to appropriate associates/ward

Provide directions and assistance to all internal and external customers by handling their requests and inquiries

Manning of triage:

Exchange access cards for visitors (Next-of-kins, vendors, etc)

Register new visitors, staff on Visitor Management System (VMS)

Supervise ART swabbing, when required

Manage Nursing Home e-mailbox and forward to relevant parties, and reply general inquiry

Co-ordinate and handle mail distribution, the flow of faxes, and courier services

Handle feedback from all channels and provide appropriate follow-up actions/ service recovery

Handling and receiving of delivery/parcels from vendors

Monitor QuestLab collection of samples for testing

Submission of claims for selected Nursing Home purchases (e.g. p-card or cash) via Visa Intellilink and HRMS respectively, including claims for staff welfare events

Support the appointment booking for NOK visits

Coordinate and prepare meeting room for internal/external training and meetings such as food and beverages, writing material, and set up meeting rooms

Inform Housekeeping to clean up the meeting room after the event

Update the staff phone directory if there are changes

Upkeep of photocopy machine including calling vendor/ IT for repairs

Assist with resident's pre-admission (pack welcome basket), admission & discharge process

Arrange pickup timings for TCUs and liaise with Nursing on any special/ Adhoc arrangement

Prepare weekly and monthly reports for transportation requests and visitation.

Upkeep pantry and office supplies (e.g. copier paper, letterhead, envelopes, toner, stationeries) and requisite replenishment

Upkeep and requisite dormitory supplies (e.g. shoe rack, uniform, ironing board/iron, bedsheet, towel, blanket, pillow, pail, clothes hanger)

Any other duties as assigned

Job Requirements: Min Diploma in any course w min 1-2 yrs of relevant admin/receptionist experience, preferably in healthcare

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]