Retail Operations & Events Executive

Job Description:

We are seeking a hands-on and proactive Retail Operations & Events Executive to support our e-commerce, retail store, and workshop activities. This role is ideal for someone who enjoys a mix of operations, customer interaction, and event execution in a fast-paced lifestyle brand environment.

Key Responsibilities:

• Process and fulfill online orders efficiently
• Assist with product preparation and basic production work
• Support event preparation, including setup, facilitation, and teardown
• Provide retail sales support and deliver excellent in-store customer service
• Update inventory and assist with administrative and simple marketing tasks
• Support sales functions during events when required
• Engage with customers during events and small in-house workshops
• Conduct small group workshops

Requirements:

• Prior experience in retail, operations, events, or customer service is an advantage
• Independent, mature, and able to work responsibly with minimal supervision
• Comfortable handling both operational tasks and customer-facing responsibilities
• Detail-oriented, organized, and able to multitask in a fast-paced environment
• Strong communication and interpersonal skills
• Positive attitude, proactive, and willing to take initiative
• Willing to work on weekends and support events when required