SALES ADMIN ASSISTANT

Job Scope

The Sales Admin Assistant is responsible for providing administrative support to the sales team and ensuring the smooth processing of customer orders and sales documentation.

Duties and Responsibilities

• Prepare quotations, sales orders, delivery orders, and invoices.
• Process customer orders accurately and follow up on order status.
• Coordinate with the production, logistics, and dispatch teams to ensure timely delivery of concrete products.
• Attend to customer enquiries via phone, email, or WhatsApp.
• Maintain and update customer records, sales reports, and filing systems.
• Monitor customer purchase orders and ensure all required documents are complete.
• Assist the sales team in preparing reports, tenders, and other sales-related documents.
• Coordinate with the finance department on billing, payment status, and customer accounts when required.
• Prepare daily, weekly, and monthly sales reports.
• Perform data entry and maintain accurate records in the company's system.
• Support inventory and stock record updates where applicable.
• Assist with general office administrative duties assigned by the Sales Manager or Management.
• Carry out any other duties and responsibilities assigned by the Company from time to time.