Sales Admin Executive

Job Summary

We are seeking a proactive Sales Admin Executive to support our sales team by managing order processing, coordinating operations, and maintaining accurate sales records to ensure smooth customer service and timely delivery.

Responsibilities

• Prepare quotations, proposals, and follow up with clients to advance sales opportunities in support of Sales Executives
• Accurately prepare sales orders, invoices, delivery orders, and contracts to facilitate efficient order processing
• Coordinate with customers to confirm pricing, stock availability, and order status, ensuring clear and timely communication
• Maintain and update CRM or sales databases with precise client and deal information to support sales tracking and reporting
• Liaise with Warehouse, Logistics, and Finance teams to ensure timely order fulfillment and delivery
• Track inventory levels and raise purchase requests with suppliers to maintain adequate stock availability
• Respond promptly to customer complaints and service requests to resolve issues and maintain customer satisfaction
• Process claims, returns, and after-sales documentation efficiently to support customer service operations
• File and maintain sales records, contracts, and customer documentation systematically for easy retrieval and audit
• Assist with tenders, product catalogues, and marketing materials to support sales and marketing initiatives
• Perform other ad-hoc administrative duties as assigned to support team operations and business needs

Preferred competencies and qualifications

• Diploma in Business, Marketing, Logistics, or related field
• 1-2 years of experience in sales administration, customer service, or inside sales; fresh graduates are welcome
• Proficient in MS Office, especially Excel; experience with QuickBooks, ERP, or CRM systems is a plus
• Strong organizational and multitasking skills with attention to detail to manage multiple priorities effectively
• Effective communication skills and customer service orientation to engage clients and internal teams
• Ability to work efficiently in a fast-paced environment and meet deadlines consistently

Other Information

• Medical benefits and annual leave provided
• 5-day work week: [9am - 6pm]
• Career growth opportunities in sales
• Supportive and collaborative team environment